Tag: workforce management

18 Oct 2018

5 Skills to adopt to effectively manage your staff

The essence of effective leadership is motivating your team to consistently perform while instilling a desire to improve, as well as cultivate employee loyalty to colleagues, yourself and, ideally, the company. It can seem daunting, but it doesn’t have to be if you approach it with the right attitude and priorities.

Here are 5 skills to adopt to effectively manage your staff

  1. Communicate intelligently. Some managers mistakenly believe that barking orders and instilling fear in your staff are the hallmarks of managerial success. But if this is your strategy, you’re likely to only succeed in creating a unmotivated, antagonized staff.

Instead, take the time to learn how to effectively communicate with each of your employees. Indeed, some may require firm, though respectful, directives, while others will respond best to a soft tone and congenial attitude. Adjust your management style to each employee, and don’t expect them to conform to yours.

Regardless of how you communicate, the one thing that must remain consistent is that you are straightforward and honest. Don’t try to beat around the bush or avoid explaining exactly what the problem is. For example, is the cash flow of your business not being accurately recorded? Then explain the issue to those responsible and let them know you will hold them accountable for the areas that you pinpoint.

  1. Accept responsibility. Simply put, if you make a mistake, own up to it. Don’t be tempted to pass the blame onto employees if it’s your error, as this can cause you to lose credibility and trust with your staff.

However, if you accept responsibility for your own errors, your staff is more likely to respect and support you, and therefore will work harder for you. Once you’ve taken responsibility, proactively address your mistake to correct it and to ensure that it doesn’t happen again.

  1. Deal with confrontation. Whether it’s confronting lagging performance or inter-office disputes, it’s up to you to set limits and maintain a harmonious working environment. If you don’t have the wherewithal to address issues directly, consider hiring someone specifically trained in executive coaching to help you navigate.
  2. Praise—and reward—your staff. If your sales figures reached or exceeded expectations last month, don’t bask in the glory alone. Acknowledge all who had a hand in the success. Nothing motivates like praise and rewards, and there are multiple ways you can reward your staff without breaking the bank. For instance, you can take the top-performing employees out on an exclusive offsite at your weekend home, get tickets to a sporting event or concert, or even a night on the town. Building this kind of rapport can reap huge rewards for building momentum and loyalty.
  3. Know when to speak up. If you’re comfortable handling confrontation, you’re likely comfortable presenting an opinion contrary to the status quo. Show enthusiasm for your ideas and point to your track record as a leader and successful entrepreneur, and you should have your staff trusting in your abilities.Still, judging when it’s appropriate to speak up requires tact. The last thing you want to do is insult your staff or condescend. Also, be honest with yourself, and detach your ego from the ideas you present. If your suggestion is passed over, don’t take it personally. You employ a team of professionals in whom you trust, and if they advise against your ideas or initiatives, it may be in your best interests to heed their advice.

Maintaining an awareness of office politics can also help you know if it’s appropriate to interject your point of view, and when. One way to do this is to encourage an “open door policy” in which your employees feel empowered to speak up in meetings with you or send an e-mail when there are team issues.

Read more

https://www.americanexpress.com/us/small-business/openforum/articles/top-5-skills-for-effective-employee-management/

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23 Aug 2018

Benefits of Workforce Management Outsourcing?

The most important investments organizations can make are in their people. Progressive organizations understand the importance of establishing best practices across their enterprises. However, when it comes to tracking, managing and paying a large, remote workforce, the best practices model gets compromised by administrative complexities and unnecessary waste.

If your employee scheduling, time collection, payroll and HRIS processes are draining key resources and costing your organization more than they should, it’s time to look to the marketplace for solutions.

After years of struggling with managing workforce and payroll service and other additional administrative services in-house, many companies have learned that outsourcing makes business sense.

There are a number of reasons for this paradigm shift:

  1. Lowers business expenses by reducing labor costs.

Automating and outsourcing workforce management processes results in fewer responsibilities for a business to have to worry about. This eliminates the need for unnecessary labor, such as bookkeeping or administration and allows the business to invest their money where it really counts.

  1. Helps businesses to minimize liabilities.

With constant changes in labor laws and regulations and the intricacies of processes like tax filing, it becomes nearly impossible for smaller businesses to stay abreast of every detail involved. Noncompliance can become a huge problem for businesses, costing them thousands of dollars in penalties and legal fees. However, businesses who outsource these processes can breathe a sigh of relief knowing that their service providers stay well-informed with all current laws and regulations to help them remain in compliance.

  1. Increases overall workforce productivity.

Outsourcing workforce management processes enable staff to concentrate on the core of their business’s success by freeing up their time from unnecessary tasks. With increased flexibility, a business can worry less about making sure things like payroll are processed on time and focus more on strategic initiatives that can improve their bottom line.

  1. Allows businesses to take advantage of service providers’ expertise and knowledge.

There are no better experts in the workforce management field than skilled, regional service providers. Equipped with tools and other valuable resources, they serve as local specialists to their clients. Automated workforce management platforms provide a great solution for routine tasks but service providers offer an extra advantage by giving professional insight and tailoring solutions to the specific needs of a business.

 

Caribbean HR Solutions is the premier provider of Workforce Management Services in Jamaica. For more information contact us at 1-876-971-7632 or email us at sales@caribbeanhrsolutions.com

Read more

http://www.mosaichcm.com/resources/blog/4-reasons-businesses-need-to-be-outsourcing-workforce-management-to-a-local/

 

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